FAQ: RAZ Vape Store
1. What products do you offer at RAZ Vape Store?
We offer a wide range of vaping products, including disposable vapes, refillable pod systems, e-liquids, accessories, and more. Our inventory features popular brands and the latest innovations to cater to all vaping needs and preferences.
2. Do you carry nicotine-free products?
Yes, we offer nicotine-free options in both disposable vapes and e-liquids for those who prefer a non-nicotine vaping experience.
3. What are the most popular flavors available?
Our store stocks a variety of flavors, from fruity and dessert-inspired blends to menthol and classic tobacco options. Popular choices include Mango Ice, Blue Razz, Watermelon Mint, and Vanilla Custard.
4. Do you ship internationally?
Currently, we offer domestic shipping within the United States and selected international destinations. Please check our shipping policy for details on specific locations.
5. How long does shipping take?
Shipping times vary based on your location and selected shipping method. Typically, domestic orders arrive within 3–7 business days, while international orders may take 7–14 business days.
6. What is your return policy?
We accept returns on unopened and unused products within 14 days of delivery. Please refer to our return policy for more information on how to initiate a return.
7. How can I verify the authenticity of my RAZ products?
To ensure you receive authentic products, purchase directly from RAZ Vape Store or authorized retailers. You can verify authenticity by checking the product’s QR code or serial number on our website.
8. Are your products compliant with safety regulations?
Yes, all our products meet the necessary safety standards, including FDA, PMTA, and TPD requirements where applicable.
9. Do you offer discounts or promotions?
We frequently run promotions and offer discount codes. Visit our Deals Page or subscribe to our newsletter to stay updated on the latest offers.
10. Can I place bulk orders?
Yes, we accommodate bulk orders for businesses or events. Please contact our customer service team for pricing and availability.
11. How do I contact customer support?
You can reach our customer service team via email, phone, or live chat during business hours. Visit our Contact Us page for detailed information.
12. Do you sell age-restricted products?
Yes, our products are intended for adult use only. We conduct age verification at checkout to comply with legal regulations.
Have more questions? Don’t hesitate to contact us—we’re here to help!